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Centennial Neighborhood Association
Boise’s westernmost Neighborhood Association, working to make Boise and the Centennial neighborhood a better place to live, work and raise a family!
We will post helpful information and tips to care for your home and family here. We also welcome and encourage you to send in your tips to centennialnaboise@gmail.com!
Earlier this week I was running water in our master bathroom sink when I noticed the water was coming out “tea” brown. I checked our toilet on the other end of the house, and it was also flushing brown. Everyone has this happen on occasion and it can be a water system issue or the “dreaded” I have a leak in one of my exterior pipes – yike! I should have purchased that insurance the water company is always pushing on me! It was almost 10 PM. I took a deep breath and decided I’d call Veolia (24/7 service line 208-362-7304), our water provider and ask if there was a system issue. Of course, I got voice mail at that time and left a message.
The next morning at around 9 AM I got a return call from Veolia from a “real person”. The young lady asked me if the situation had improved, and I said that things had cleared up. She told me that they were sending out a maintenance crew just in case to flush the line at the street. Fifteen minutes later the maintenance truck was at our corner flushing from the hydrant.
Ok, so I asked my Violia maintenance man “Why do we get these occasional spates of discolored water. He told me that there are several reasons for discolored water, which is generally rust that is dislodged from the sides of the water pipes. He added that rust actually protects the pipes and creates a barrier between the water and the pipe and reduces pipe erosion. Occasionally, this rust will be dislodged or loosened due to:
A TIP and Very Good to Know –
After I called Veolia, they even told me that I would be getting a credit against my next billing because I had to use water to flush my home system. I thought they provided great service!
Now maybe the above information wasn’t helpful to many folks because “intuitively” they knew not to run the hot water to clear the system. For those who aren’t always at their “intuitive” best, like me, I hope this information helps.